Quality Tools 101
Lean programs fail 85% of the time! Amazon believes it is because the company culture did not fit within the box of Lean concepts. Instead, my approach is to adapt the right problem-solving methodology to your company culture. I do this through my Quality Tools 101 Instructor-led online workshops. Over 6 weeks, learn the foundations of Quality Management planning, problem-solving methodologies/tools, and process implementation.
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Quality Planning - In a 3 hour online workshop, learn with other managers the basis of high performance quality management and determine how ISO9001, Hoshin Planning, Balanced Scorecard and Learning Communities concepts work best with your management style, and then redesign your existing meetings for improved performance. |
Methodology Overview - You decide the best methodology for your business culture. Examine the overview concepts of Lean office and manufacturing, 5S, Poka-Yoke, PDCA-Kaizen (Deming) and G.R.O.W. then pull together the best of each concept to form your own problem-solving methodology.
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Align
the right Problem-Solving
Tools with your Methodology
Once you determine the best methodology,
design for your company’s
culture.
Incorporate
the following problem-solving tools to design
new processes, resolve issues, and /or improve your systems.
Enroll Today for Online Workshops!
Quality Tools 101
Quality Tools Workshop Series Starting Fall of 2008
Quality Management Tools
(1st Workshop)
ISO 9001:2000 Mgmt Review, Hoshin Strategic
Planning, Balanced Scorecard, and Learning Communities
Methodology Overview
(2nd Workshop)
Review and select the best from Lean,
5S, PDCA-Kaizen, and G.R.O.W. methodologies.
Problem-solving Tools
(Over 4 Weeks)
Learn to gather, display, and analyze data through the following
fundamental tools:
Stimulating New Ideas
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Brainstorming, Affinity Diagrams, Fishbone Diagrams, and
Mind-Mapping
Analyzing Processes
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Flowcharting, Process Mapping, Value Stream Mapping, and Variation
Analysis
Organizing Data
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Data Collection, Pareto Charts, Control Charting and interpretation
Working with Matrices - ISO9001 Diagram, Force Field Analysis, Setting Priority, and Poka-Yoke Process Control